Patient Screening Specialist:
Shape the Future of Medical Research

• 100% remote, forever
• Unlimited paid leave
• Total compensation 20% above market

Hello—we’re Trialfacts.

We’re a remote, entrepreneurial company playing a crucial role in advancing medical research. We connect patients with groundbreaking clinical trials, helping researchers find the right participants for their studies. We’re looking for a Patient Screening Specialist to efficiently screen, schedule, and guide patients through the process with professionalism and empathy. If you thrive in a fast-paced environment, have excellent communication skills, and are passionate about making a difference in health research, this role is for you.

Your Role:

• Phone Screening & Follow-up: Conduct phone screenings to assess eligibility and follow up through multiple channels (phone, email, text) to maximize successful contact.
• Appointment Scheduling & Reminders: Coordinate and confirm appointments to ensure a high attendance rate at clinical screenings.
• Guide & Support Patients: Clearly explain study details, answer questions, and ensure patients feel informed and comfortable moving forward.

What We Offer:

• Fully Remote & Flexible: Work from anywhere with strong internet and availability within 9:00 am – 4:00 pm EST (4:00 pm – 11:00 pm SAST).
• Impactful Work: Help connect patients with clinical trials that advance medical research and improve lives.
• Growth and Learning: Access professional development, courses, and training programs.
• Collaborative Team: Work in a supportive, mission-driven team that values efficiency and continuous improvement.
• Rewarding Career: Contribute to health research while developing communication skills with growth opportunities in a fast-evolving company.

This Position Is Ideal For You If You:

• Excel in Communication: Have exceptional English fluency, a neutral or minimal accent, and outstanding listening skills.
• Have a Medical or Clinical Background: Understand medical terminology and have experience in a healthcare setting (nursing, clinical research, patient coordination, etc.).
• Are Highly Organized & Detail-Oriented: Can manage multiple patients, appointments, and follow-ups with precision.
• Thrive in a Fast-Paced, Remote Role: Stay focused, persistent, and adaptable while working independently.
• Are Data-Driven: Track key performance metrics and continuously improve screening efficiency.
• Embrace Flexibility and Innovation: Adapt to a fast-moving, entrepreneurial environment and solve problems creatively in a regulated industry.
• Bonus: Spanish fluency is a plus!

Interested in Joining Us?

If you're a skilled communicator with a passion for helping patients navigate clinical trials, we'd love to hear from you.